TERMS AND CONDITIONS:

• BILLS ARE PAYABLE IN OUR OFFICE WITH CHECK, DEBIT/CREDIT CARD OR MONEY ORDER. 
• IF YOU WISH TO PAY WITH CASH, YOUR BILL CAN BE PAID AT BUILTWELL BANK.  
• UTILITY BILLS ARE A RECURRING CHARGE DUE ON THE 15TH OF EACH MONTH.
• IN THE EVENT OF NOT RECEIVING A BILL, THIS DOES NOT RELIEVE YOU OF YOUR RESPONSIBILITY TO PAY.
• PLEASE CONTACT OUR OFFICE AT (931) 762-9481 TO INQUIRE ABOUT THE AMOUNT YOU OWE.
• IF YOU FAIL TO PAY YOUR BILL BY 4:00 P.M. ON THE 25TH OF EACH MONTH AND YOUR WATER IS DISCONNECTED FOR NON-PAYMENT, A $50.00 RECONNECT FEE WILL BE ADDED TO THE TOTAL OF YOUR BILL.  
• ALL FEES ARE NON-REFUNDABLE.
• WATER DISCONNECTED FOR NON-PAYMENT WILL ONLY BE TURNED BACK ON DURING REGULAR BUSINESS HOURS.
• IF WATER IS DISCONNECTED FOR NON-PAYMENT, A PAYMENT IN FULL MUST BE RECEIVED IN OUR OFFICE NO LATER THAN 2:00 PM FOR THE WATER TO BE RECONNECTED THE SAME DAY.  ALL PAYMENTS AFTER 2:00 PM WILL BE RECONNECTED THE FOLLOWING BUSINESS DAY.

STEP 1:

CLICK THE SUBMIT BUTTON TO THE LEFT.

STEP 2:

CLICK THE BUTTON LABELED CONNECTION FEE PAYMENT TO SUBMIT YOUR CONNECTION FEE. PLEASE REFER TO THE CONTRACT FOR TYPE AND AMOUNT OF CONNECTION FEE.

STEP 3:

ONCE YOU HAVE CLICKED THE CONNECTION FEE PAYMENT BUTTON, YOU WILL BE RE-DIRECTED TO THE NEXBILLPAY WEBSITE FOR PAYMENT. CLICK ON THE PAY NOW TAB LOCATED UNDER MAKE A ONE-TIME PAYMENT, FOR ACCOUNT NUMBER USE 1465, AND FOR CUSTOMER NAME TYPE CONNECTION FEE FR